Privacy Policy
Last updated: January 2025
This Privacy Policy describes how TalkingDocuments collects, uses, and handles information when you use our platform.
1. Scope
This policy applies to:
- •The TalkingDocuments cloud platform (all plans)
- •Associated websites, APIs, and integrations
Enterprise customers with on-prem deployments should refer to their enterprise agreement for data handling terms.
2. Information Collected
TalkingDocuments may collect:
- •Account information (email, authentication identifiers)
- •Usage metadata (timestamps, request counts, feature usage)
- •Uploaded documents and derived data processed on the platform
No payment information is stored on TalkingDocuments systems.
3. Use of Information
Collected information is used to:
- •Provide platform functionality and improve the service
- •Monitor system performance and stability
- •Prevent abuse and misuse of hosted services
Data is not used for training models.
4. Data Retention
- •Data is retained for as long as your account is active or as needed to provide services
- •Deleted data is purged within 30 days
- •You may request data deletion at any time by contacting support
5. Data Sharing
- •Data is not sold or shared with third parties
- •External model providers may process data as configured by the user
- •TalkingDocuments does not retain data processed by external model providers beyond operational requirements
6. Security
- •Reasonable technical and organizational measures are used to protect hosted data
- •No system can be guaranteed fully secure
- •Users are responsible for securing their account credentials and API keys
7. Changes to This Policy
- •This policy may be updated periodically
- •Updates will be reflected on this page with a revised date
8. Contact
For privacy-related questions or concerns, contact:
privacy@talkingdocuments.com