Terms of Service

Last updated: January 2025

These Terms of Service govern the use of the TalkingDocuments platform and services.

1. Scope of Services

These terms apply to:

  • The TalkingDocuments cloud platform (all plans)
  • Free, Pro, Business, and Enterprise subscriptions
  • Any associated APIs, integrations, and tools

2. Platform Services

  • TalkingDocuments is a cloud-hosted platform operated by TalkingDocuments
  • Access and features vary by subscription plan (Free, Pro, Business, Enterprise)
  • Usage limits, storage quotas, and feature availability are determined by your plan
  • TalkingDocuments may suspend or terminate accounts that violate these terms

Free plan accounts may be subject to inactivity limits.

3. Data and Privacy

  • Data handling is described in the Privacy Policy
  • TalkingDocuments processes customer data only to provide platform functionality
  • Data is not used for model training

4. Support

  • Support availability and response times depend on your subscription plan
  • Free plan users have access to the Help Center
  • Pro, Business, and Enterprise plans include priority support

5. Acceptable Use

Users may not:

  • Abuse the platform or its services
  • Attempt to bypass usage limits or circumvent controls
  • Reverse engineer, decompile, or attempt to extract source code from the platform
  • Use the platform for illegal activities or in violation of applicable laws

6. Intellectual Property

  • TalkingDocuments retains all rights to its software and services
  • Subscribers receive usage rights as defined by their plan and these terms
  • No ownership is transferred by these terms

7. Disclaimers

  • Services are provided "as is" to the extent permitted by law
  • TalkingDocuments disclaims warranties to the maximum extent permitted by law

8. Limitation of Liability

  • TalkingDocuments is not liable for indirect or consequential damages
  • Liability is limited as permitted by law
  • Enterprise customers may have additional terms as defined in their agreement

9. Changes to Terms

  • These terms may be updated periodically
  • Continued use of the platform constitutes acceptance of updated terms

10. Contact

For questions regarding these terms, contact:

legal@talkingdocuments.com